Retail Level 1 City & Guilds

Retail Level 1 City & Guilds


Level 1 Certifcate in Retail City & Guilds

Course Duration: 5 Days

Monday- Friday 9:30- 16:00

Please contact your local centre to book your place

You will learn :

  • Introduction to Retail; Overview of the retail sector
  • Customer service in Retail; How retailers encompass customer service
  • Health and safety; How retailers encompasses health and safety
  • Selling in Retail; How retailers uses sales techniques to meet customer needs
  • Team work and individual performance; How retailers assesses its staff and impact of team work to the retail business
  • Stock control in Retail; How retailers keep stock and cash safe and secure
  • Legislation; How retailers protects the needs of customers and age restricted sales.

Suitability and funding eligibility needs to be determined in advance, please contact the centre for an interview in advance of the start date.

Eligibility - all customers meeting core eligibility criteria can be fully funded. To meet eligibility a customer must:  Be aged 19 years old or over (on 31st August 2017)  Be a UK citizen, or an EU resident for three years or more  Be claiming an active benefit.